diff --git a/main.go b/main.go
index 50e3f03..73c8033 100644
--- a/main.go
+++ b/main.go
@@ -87,10 +87,10 @@ func main() {
 					userString = fmt.Sprintf("%s %s", update.Message.From.FirstName, update.Message.From.LastName)
 				}
 				if strings.TrimPrefix(lines[3], "Declined by: ") == userString {
-					reason := escapeHTML(update.Message.Text)
+					reason := EscapeHTML(update.Message.Text)
 					userID, username, joinReason, declinedBy, declinedAt := GetInfoFromMsg(repliedMsg.Text)
 					if strings.HasPrefix(update.Message.Text, "+") {
-						reason = escapeHTML(update.Message.Text[1:])
+						reason = EscapeHTML(update.Message.Text[1:])
 						m := api.NewMessage(userID, fmt.Sprintf("Your join request was declined for the following reason:\n\n%s",
 							reason))
 						b.API.Send(m)
@@ -108,7 +108,7 @@ func main() {
 
 func (bot *Bot) handleJoinRequestResponse(user *ExtendedChatJoinRequest, update *api.Message) {
 	if user.JoinReason == "" {
-		user.JoinReason = escapeHTML(update.Text)
+		user.JoinReason = EscapeHTML(update.Text)
 
 		userString := ""
 		if user.From.UserName != "" {
@@ -119,7 +119,7 @@ func (bot *Bot) handleJoinRequestResponse(user *ExtendedChatJoinRequest, update
 		edit := api.NewEditMessageText(bot.Config.AdminChatId, user.JoinRequestMessageID,
 			fmt.Sprintf(AdminJoinRequestMsg,
 				userString, user.From.ID, user.JoinReason))
-		keyboard := newApprovalKeyboard(user.From.ID)
+		keyboard := NewApprovalKeyboard(user.From.ID)
 		edit.ReplyMarkup = &keyboard
 		edit.ParseMode = api.ModeHTML
 		bot.API.Send(edit)
@@ -149,7 +149,7 @@ func (bot *Bot) handleJoinRequest(request *api.ChatJoinRequest) {
 	}
 	m = api.NewMessage(bot.Config.AdminChatId,
 		fmt.Sprintf(AdminJoinRequestMsg, userString, request.From.ID, "(awaiting user response)"))
-	m.ReplyMarkup = newApprovalKeyboard(request.From.ID)
+	m.ReplyMarkup = NewApprovalKeyboard(request.From.ID)
 	m.ParseMode = api.ModeHTML
 	if bot.Config.AdminChatTopicId != 0 {
 		m.MessageThreadID = bot.Config.AdminChatTopicId
@@ -273,7 +273,7 @@ func (bot *Bot) sendFailureMessage(user *ExtendedChatJoinRequest, query *api.Cal
 	bot.API.Request(callback)
 }
 
-func escapeMarkdown(s string) string {
+func EscapeMarkdown(s string) string {
 	toEscape := []string{"*", "_", "`", "[", "]", "(", ")", "\\", "#", "-"}
 
 	replacements := make([]string, 0, len(toEscape)*2)
@@ -285,7 +285,7 @@ func escapeMarkdown(s string) string {
 	return replacer.Replace(s)
 }
 
-func escapeHTML(s string) string {
+func EscapeHTML(s string) string {
 	toEscape := []string{"&", "<", ">", "\"", "'"}
 
 	replacements := make([]string, 0, len(toEscape)*2)
@@ -298,21 +298,29 @@ func escapeHTML(s string) string {
 	return replacer.Replace(s)
 }
 
-func newApprovalKeyboard(userID int64) api.InlineKeyboardMarkup {
+func NewApprovalKeyboard(userID int64) api.InlineKeyboardMarkup {
 	approveBtn := api.NewInlineKeyboardButtonData("Approve", fmt.Sprintf("approve_%d", userID))
 	declineBtn := api.NewInlineKeyboardButtonData("Decline", fmt.Sprintf("decline_%d", userID))
 	return api.NewInlineKeyboardMarkup([]api.InlineKeyboardButton{approveBtn, declineBtn})
 }
 
 func GetInfoFromMsg(msg string) (userId int64, username, joinReason, declinedBy, declinedAt string) {
-	start := strings.Index(msg, "[")
-	end := strings.Index(msg, "]")
-	userID, _ := strconv.Atoi(msg[start+1 : end])
-	username = msg[31 : start-1]
 	lines := strings.Split(msg, "\n")
-	joinReason = strings.TrimPrefix(lines[2], "Join reason: ")
-	declinedBy = strings.TrimPrefix(lines[3], "Declined by: ")
-	declinedAt = strings.TrimPrefix(lines[4], "Declined at: ")
+
+	joinReason = string([]rune(lines[2])[len([]rune("Join reason: ")):])
+	declinedBy = string([]rune(lines[3])[len([]rune("Declined by: ")):])
+	declinedAt = string([]rune(lines[4])[len([]rune("Declined at: ")):])
+	index := LastIndexRuneInRunes([]rune(lines[0]), '[')
+	userID, _ := strconv.Atoi(string([]rune(lines[0])[index+1 : len([]rune(lines[0]))-1]))
 
 	return int64(userID), username, joinReason, declinedBy, declinedAt
 }
+
+func LastIndexRuneInRunes(runes []rune, r rune) int {
+	for i := len(runes) - 1; i >= 0; i-- {
+		if runes[i] == r {
+			return i
+		}
+	}
+	return -1
+}