diff --git a/patches/0002-nuzzles.patch b/patches/0002-nuzzles.patch
new file mode 100644
index 0000000..2c99613
--- /dev/null
+++ b/patches/0002-nuzzles.patch
@@ -0,0 +1,180 @@
+--- a/config/config.go
++++ b/config/config.go
+@@ -8,14 +8,15 @@
+ )
+ 
+ type Config struct {
+-	BotToken                   *string `yaml:"bot_token"`
+-	AdminChatId                *int64  `yaml:"admin_chat_id"`
+-	AdminChatTopicId           *int    `yaml:"admin_chat_topic_id"`
+-	TargetChatId               *int64  `yaml:"target_chat_id"`
+-	EntryMessage               string  `yaml:"entry_message"`
+-	ApprovalMessage            string  `yaml:"approval_message"`
+-	SendApprovalMessage        bool    `yaml:"send_approval_message"`
+-	DeleteRequestAfterDecision bool    `yaml:"delete_request_after_decision"`
++	BotToken                   *string  `yaml:"bot_token"`
++	AdminChatId                *int64   `yaml:"admin_chat_id"`
++	AdminChatTopicId           *int     `yaml:"admin_chat_topic_id"`
++	TargetChatId               *int64   `yaml:"target_chat_id"`
++	EntryMessage               string   `yaml:"entry_message"`
++	ApprovalMessage            string   `yaml:"approval_message"`
++	SendApprovalMessage        bool     `yaml:"send_approval_message"`
++	DeleteRequestAfterDecision bool     `yaml:"delete_request_after_decision"`
++	CannedDeclineResponses     []string `yaml:"canned_decline_responses"`
+ }
+ 
+ func (c *Config) LoadConfig() error {
+@@ -47,6 +48,7 @@
+ 		ApprovalMessage:            "",
+ 		SendApprovalMessage:        false,
+ 		DeleteRequestAfterDecision: false,
++		CannedDeclineResponses:     []string{},
+ 	}
+ 
+ 	encoder := yaml.NewEncoder(f)
+--- a/handlers/callbacks.go
++++ b/handlers/callbacks.go
+@@ -36,6 +36,7 @@
+ 	switch action {
+ 	case "approve":
+ 		bot.handleApproveRequest(query, user, userString, adminUserString)
++		bot.DeletePendingUser(args)
+ 	case "decline":
+ 		bot.handleDeclineRequest(query, user, userString, adminUserString)
+ 	case "ban":
+@@ -44,10 +45,19 @@
+ 		return
+ 	case "banc":
+ 		bot.handleBanRequest(query, user, userString, adminUserString)
++		bot.DeletePendingUser(args)
++	case "cannedrespsel":
++		parts := strings.Split(query.Data, "_")
++		if len(parts) >= 3 {
++			var respIdx int
++			fmt.Sscanf(parts[2], "%d", &respIdx)
++			bot.sendCannedResponse(query, user, respIdx)
++		}
++		bot.DeletePendingUser(args)
++		bot.API.Request(api.NewCallback(query.ID, ""))
++		return
+ 	}
+ 
+-	bot.DeletePendingUser(args)
+-
+ 	if bot.Config.DeleteRequestAfterDecision {
+ 		go bot.scheduleMessageDeletion(query.Message.Chat.ID, query.Message.MessageID, 10*time.Second)
+ 	}
+@@ -93,14 +103,39 @@
+ 		return
+ 	}
+ 
+-	utils.EditMessage(bot.API, query.Message.Chat.ID, query.Message.MessageID,
+-		fmt.Sprintf(AdminDeclinedMsg,
+-			userString, user.From.ID, user.JoinReason, adminUserString,
+-			time.Now().Format("2006-01-02 15:04:05"),
+-			defaultReason,
+-		),
++	messageText := fmt.Sprintf(AdminDeclinedMsg,
++		userString, user.From.ID, user.JoinReason, adminUserString,
++		time.Now().Format("2006-01-02 15:04:05"),
++		defaultReason,
+ 	)
+ 
++	edit := api.NewEditMessageText(query.Message.Chat.ID, query.Message.MessageID, messageText)
++	edit.ParseMode = api.ModeHTML
++	edit.Entities = query.Message.Entities
++
++	if len(bot.Config.CannedDeclineResponses) > 0 {
++		var rows [][]api.InlineKeyboardButton
++		for i, response := range bot.Config.CannedDeclineResponses {
++			// Clean up the response text for button display
++			snippet := strings.TrimSpace(response)
++			snippet = strings.ReplaceAll(snippet, "\n", " ")
++			// Remove multiple consecutive spaces
++			for strings.Contains(snippet, "  ") {
++				snippet = strings.ReplaceAll(snippet, "  ", " ")
++			}
++			// Truncate to 30 chars for button text
++			if len(snippet) > 30 {
++				snippet = snippet[:30] + "..."
++			}
++			btn := api.NewInlineKeyboardButtonData(snippet, fmt.Sprintf("cannedrespsel_%d_%d", user.From.ID, i))
++			rows = append(rows, []api.InlineKeyboardButton{btn})
++		}
++		keyboard := api.NewInlineKeyboardMarkup(rows...)
++		edit.ReplyMarkup = &keyboard
++	}
++
++	bot.API.Send(edit)
++
+ 	bot.API.Request(api.NewCallback(query.ID, "Join request declined."))
+ }
+ 
+@@ -175,12 +210,14 @@
+ 	userID, username, joinReason, declinedBy, declinedAt := utils.GetInfoFromMsg(repliedMsg.Text)
+ 
+ 	reason := utils.EscapeHTML(update.Message.Text)
+-	if strings.HasPrefix(update.Message.Text, "+") {
+-		reason = utils.EscapeHTML(update.Message.Text[1:])
++	if !strings.HasPrefix(update.Message.Text, "/") {
++		reason = utils.EscapeHTML(update.Message.Text)
+ 		utils.SendMessage(bot.API, userID, 0,
+ 			fmt.Sprintf("Your join request was declined for the following reason:\n\n%s", reason))
+ 	}
+ 
++	reason = strings.TrimPrefix(reason, "/")
++
+ 	utils.EditMessage(bot.API, update.Message.Chat.ID, repliedMsg.MessageID,
+ 		fmt.Sprintf(AdminDeclinedMsg, username, userID, joinReason, declinedBy, declinedAt, reason))
+ 
+@@ -188,6 +225,26 @@
+ 	bot.API.Send(api.NewDeleteMessage(update.Message.Chat.ID, update.Message.MessageID))
+ }
+ 
++// sendCannedResponse sends a canned decline response to the declined user.
++func (bot *Bot) sendCannedResponse(query *api.CallbackQuery, user *ExtendedChatJoinRequest, respIdx int) {
++	if respIdx < 0 || respIdx >= len(bot.Config.CannedDeclineResponses) {
++		return
++	}
++
++	reason := utils.EscapeHTML(bot.Config.CannedDeclineResponses[respIdx])
++	utils.SendMessage(bot.API, user.From.ID, 0,
++		fmt.Sprintf("Your join request was declined for the following reason:\n\n%s", reason))
++
++	// Extract user info from original message and reformat with the canned response
++	userID, username, joinReason, declinedBy, declinedAt := utils.GetInfoFromMsg(query.Message.Text)
++
++	edit := api.NewEditMessageText(query.Message.Chat.ID, query.Message.MessageID,
++		fmt.Sprintf(AdminDeclinedMsg, username, userID, joinReason, declinedBy, declinedAt, reason))
++	edit.ParseMode = api.ModeHTML
++	edit.Entities = query.Message.Entities
++	bot.API.Send(edit)
++}
++
+ // parseCallbackData parses the action and user ID from a callback query's data string.
+ func parseCallbackData(data string) (action string, userID int64, err error) {
+ 	normalized := strings.Join(strings.Split(data, "_"), " ")
+--- a/handlers/handlers.go	2026-03-10
++++ b/handlers/handlers.go	2026-03-11
+ 
+@@ -13,7 +13,7 @@
+ 	AdminDeclinedMsg    = "❌ Join #request declined for %s [<code>%d</code>]\n\n<b>Join reason</b>: %s\n<b>Declined by</b>: %s\n<b>Declined at</b>: %s\n<b>Declined reason</b>: %s"
+ 	AdminBannedMsg      = "🚫 Join #request banned for %s [<code>%d</code>]\n\n<b>Join reason</b>: %s\n<b>Banned by</b>: %s\n<b>Banned at</b>: %s\n<b>Banned until</b>: %s"
+ 	AdminFailedMsg      = "⚠️ Join #request failed for %s [<code>%d</code>]\n\n<b>Join reason</b>: %s\n<b>Failure reason</b>: %s"
+-	defaultReason       = "(no reason provided, reply to this to set one, prepend with + to also send to user)"
++	defaultReason       = "(no reason provided, reply to this message to send one to the user, prepend with / to just set it)"
+ )
+ 
+ // Types shared by handler files
+diff -ruN '--exclude=.git' '--exclude=.gitmodules' '--exclude=telegram-join-approval-bot' telegram-join-approval-bot/pkg/utils/utils.go telegram-join-approval-nuzzles/pkg/utils/utils.go
+--- a/pkg/utils/utils.go	2026-03-10
++++ b/pkg/utils/utils.go	2026-03-11
+@@ -38,7 +38,7 @@
+ func NewApprovalKeyboard(userID int64) api.InlineKeyboardMarkup {
+ 	approveBtn := api.NewInlineKeyboardButtonData("Approve", fmt.Sprintf("approve_%d", userID))
+ 	declineBtn := api.NewInlineKeyboardButtonData("Decline", fmt.Sprintf("decline_%d", userID))
+-	banBtn := api.NewInlineKeyboardButtonData("Ban", fmt.Sprintf("ban_%d", userID))
++	banBtn := api.NewInlineKeyboardButtonData("Ban (24h)", fmt.Sprintf("ban_%d", userID))
+ 	return api.NewInlineKeyboardMarkup(
+ 		[]api.InlineKeyboardButton{approveBtn, declineBtn},
+ 		[]api.InlineKeyboardButton{banBtn},
diff --git a/patches/0003-nuzzles.patch b/patches/0003-nuzzles.patch
new file mode 100644
index 0000000..d40c0b7
--- /dev/null
+++ b/patches/0003-nuzzles.patch
@@ -0,0 +1,246 @@
+--- a/config/config.go
++++ b/config/config.go
+@@ -8,14 +8,16 @@
+ )
+ 
+ type Config struct {
+-	BotToken                   *string `yaml:"bot_token"`
+-	AdminChatId                *int64  `yaml:"admin_chat_id"`
+-	AdminChatTopicId           *int    `yaml:"admin_chat_topic_id"`
+-	TargetChatId               *int64  `yaml:"target_chat_id"`
+-	EntryMessage               string  `yaml:"entry_message"`
+-	ApprovalMessage            string  `yaml:"approval_message"`
+-	SendApprovalMessage        bool    `yaml:"send_approval_message"`
+-	DeleteRequestAfterDecision bool    `yaml:"delete_request_after_decision"`
++	BotToken                   *string  `yaml:"bot_token"`
++	AdminChatId                *int64   `yaml:"admin_chat_id"`
++	AdminChatTopicId           *int     `yaml:"admin_chat_topic_id"`
++	TargetChatId               *int64   `yaml:"target_chat_id"`
++	EntryMessage               string   `yaml:"entry_message"`
++	ApprovalMessage            string   `yaml:"approval_message"`
++	ReminderMessage            string   `yaml:"reminder_message"`
++	SendApprovalMessage        bool     `yaml:"send_approval_message"`
++	DeleteRequestAfterDecision bool     `yaml:"delete_request_after_decision"`
++	CannedDeclineResponses     []string `yaml:"canned_decline_responses"`
+ }
+ 
+ func (c *Config) LoadConfig() error {
+@@ -43,10 +45,12 @@
+ 		AdminChatId:                Int64Ptr(0),
+ 		AdminChatTopicId:           IntPtr(0),
+ 		TargetChatId:               Int64Ptr(0),
+-		EntryMessage:               "You have requested to join the group, please write a brief message explaining why you want to join.",
++		EntryMessage:               "You have requested to join the group. Please write a brief message explaining why you want to join.",
++		ReminderMessage:            "Don't forget to give a one-message response to your join request.",
+ 		ApprovalMessage:            "",
+ 		SendApprovalMessage:        false,
+ 		DeleteRequestAfterDecision: false,
++		CannedDeclineResponses:     []string{},
+ 	}
+ 
+ 	encoder := yaml.NewEncoder(f)
+--- a/handlers/callbacks.go
++++ b//handlers/callbacks.go
+@@ -39,7 +39,6 @@
+ 		bot.DeletePendingUser(args)
+ 	case "decline":
+ 		bot.handleDeclineRequest(query, user, userString, adminUserString)
+-		bot.DeletePendingUser(args)
+ 	case "ban":
+ 		bot.showBanConfirmation(query, user)
+ 		bot.API.Request(api.NewCallback(query.ID, ""))
+@@ -47,6 +46,19 @@
+ 	case "banc":
+ 		bot.handleBanRequest(query, user, userString, adminUserString)
+ 		bot.DeletePendingUser(args)
++	case "remind":
++		bot.sendReminder(query, user, userString, adminUserString)
++		bot.API.Request(api.NewCallback(query.ID, "Reminder sent!"))
++	case "cannedrespsel":
++		parts := strings.Split(query.Data, "_")
++		if len(parts) >= 3 {
++			var respIdx int
++			fmt.Sscanf(parts[2], "%d", &respIdx)
++			bot.sendCannedResponse(query, user, respIdx)
++		}
++		bot.DeletePendingUser(args)
++		bot.API.Request(api.NewCallback(query.ID, ""))
++		return
+ 	}
+ 
+ 	if bot.Config.DeleteRequestAfterDecision {
+@@ -54,6 +66,22 @@
+ 	}
+ }
+ 
++func (bot *Bot) sendReminder(query *api.CallbackQuery, user *ExtendedChatJoinRequest, userString, adminUserString string) {
++	utils.SendMessage(bot.API, user.From.ID, 0, bot.Config.ReminderMessage)
++
++	// Edit admin message to show reminder was sent
++	messageText := fmt.Sprintf(AdminJoinRequestMsg, userString, user.From.ID, user.JoinReason)
++	messageText += fmt.Sprintf("\n\n<b>Reminder sent by</b>: %s\n<b>Reminder sent at</b>: %s",
++		adminUserString, time.Now().Format("2006-01-02 15:04:05"))
++
++	keyboard := utils.NewApprovalKeyboard(user.From.ID)
++
++	edit := api.NewEditMessageText(query.Message.Chat.ID, query.Message.MessageID, messageText)
++	edit.ParseMode = api.ModeHTML
++	edit.ReplyMarkup = &keyboard
++	bot.API.Send(edit)
++}
++
+ // handleApproveRequest approves a join request and sends an approval callback.
+ func (bot *Bot) handleApproveRequest(query *api.CallbackQuery, user *ExtendedChatJoinRequest, userString, adminUserString string) {
+ 	r := api.ApproveChatJoinRequestConfig{
+@@ -94,14 +122,39 @@
+ 		return
+ 	}
+ 
+-	utils.EditMessage(bot.API, query.Message.Chat.ID, query.Message.MessageID,
+-		fmt.Sprintf(AdminDeclinedMsg,
+-			userString, user.From.ID, user.JoinReason, adminUserString,
+-			time.Now().Format("2006-01-02 15:04:05"),
+-			defaultReason,
+-		),
++	messageText := fmt.Sprintf(AdminDeclinedMsg,
++		userString, user.From.ID, user.JoinReason, adminUserString,
++		time.Now().Format("2006-01-02 15:04:05"),
++		defaultReason,
+ 	)
+ 
++	edit := api.NewEditMessageText(query.Message.Chat.ID, query.Message.MessageID, messageText)
++	edit.ParseMode = api.ModeHTML
++	edit.Entities = query.Message.Entities
++
++	if len(bot.Config.CannedDeclineResponses) > 0 {
++		var rows [][]api.InlineKeyboardButton
++		for i, response := range bot.Config.CannedDeclineResponses {
++			// Clean up the response text for button display
++			snippet := strings.TrimSpace(response)
++			snippet = strings.ReplaceAll(snippet, "\n", " ")
++			// Remove multiple consecutive spaces
++			for strings.Contains(snippet, "  ") {
++				snippet = strings.ReplaceAll(snippet, "  ", " ")
++			}
++			// Truncate to 30 chars for button text
++			if len(snippet) > 30 {
++				snippet = snippet[:30] + "..."
++			}
++			btn := api.NewInlineKeyboardButtonData(snippet, fmt.Sprintf("cannedrespsel_%d_%d", user.From.ID, i))
++			rows = append(rows, []api.InlineKeyboardButton{btn})
++		}
++		keyboard := api.NewInlineKeyboardMarkup(rows...)
++		edit.ReplyMarkup = &keyboard
++	}
++
++	bot.API.Send(edit)
++
+ 	bot.API.Request(api.NewCallback(query.ID, "Join request declined."))
+ }
+ 
+@@ -176,12 +229,14 @@
+ 	userID, username, joinReason, declinedBy, declinedAt := utils.GetInfoFromMsg(repliedMsg.Text)
+ 
+ 	reason := utils.EscapeHTML(update.Message.Text)
+-	if strings.HasPrefix(update.Message.Text, "+") {
+-		reason = utils.EscapeHTML(update.Message.Text[1:])
++	if !strings.HasPrefix(update.Message.Text, "/") {
++		reason = utils.EscapeHTML(update.Message.Text)
+ 		utils.SendMessage(bot.API, userID, 0,
+ 			fmt.Sprintf("Your join request was declined for the following reason:\n\n%s", reason))
+ 	}
+ 
++	reason = strings.TrimPrefix(reason, "/")
++
+ 	utils.EditMessage(bot.API, update.Message.Chat.ID, repliedMsg.MessageID,
+ 		fmt.Sprintf(AdminDeclinedMsg, username, userID, joinReason, declinedBy, declinedAt, reason))
+ 
+@@ -189,6 +244,26 @@
+ 	bot.API.Send(api.NewDeleteMessage(update.Message.Chat.ID, update.Message.MessageID))
+ }
+ 
++// sendCannedResponse sends a canned decline response to the declined user.
++func (bot *Bot) sendCannedResponse(query *api.CallbackQuery, user *ExtendedChatJoinRequest, respIdx int) {
++	if respIdx < 0 || respIdx >= len(bot.Config.CannedDeclineResponses) {
++		return
++	}
++
++	reason := utils.EscapeHTML(bot.Config.CannedDeclineResponses[respIdx])
++	utils.SendMessage(bot.API, user.From.ID, 0,
++		fmt.Sprintf("Your join request was declined for the following reason:\n\n%s", reason))
++
++	// Extract user info from original message and reformat with the canned response
++	userID, username, joinReason, declinedBy, declinedAt := utils.GetInfoFromMsg(query.Message.Text)
++
++	edit := api.NewEditMessageText(query.Message.Chat.ID, query.Message.MessageID,
++		fmt.Sprintf(AdminDeclinedMsg, username, userID, joinReason, declinedBy, declinedAt, reason))
++	edit.ParseMode = api.ModeHTML
++	edit.Entities = query.Message.Entities
++	bot.API.Send(edit)
++}
++
+ // parseCallbackData parses the action and user ID from a callback query's data string.
+ func parseCallbackData(data string) (action string, userID int64, err error) {
+ 	normalized := strings.Join(strings.Split(data, "_"), " ")
+
+--- a/handlers/handlers.go
++++ b/handlers/handlers.go
+@@ -13,7 +13,7 @@
+ 	AdminDeclinedMsg    = "❌ Join #request declined for %s [<code>%d</code>]\n\n<b>Join reason</b>: %s\n<b>Declined by</b>: %s\n<b>Declined at</b>: %s\n<b>Declined reason</b>: %s"
+ 	AdminBannedMsg      = "🚫 Join #request banned for %s [<code>%d</code>]\n\n<b>Join reason</b>: %s\n<b>Banned by</b>: %s\n<b>Banned at</b>: %s\n<b>Banned until</b>: %s"
+ 	AdminFailedMsg      = "⚠️ Join #request failed for %s [<code>%d</code>]\n\n<b>Join reason</b>: %s\n<b>Failure reason</b>: %s"
+-	defaultReason       = "(no reason provided, reply to this to set one, prepend with + to also send to user)"
++	defaultReason       = "(no reason provided, reply to this message to send one to the user, prepend with / to just set it)"
+ )
+ 
+ // Types shared by handler files
+--- a/handlers/join.go
++++ b/handlers/join.go
+@@ -19,6 +19,10 @@
+ 	userString := utils.BuildUserString(&user.From)
+ 
+ 	keyboard := utils.NewApprovalKeyboard(user.From.ID)
++	if bot.Config.ReminderMessage != "" {
++		newButton := api.NewInlineKeyboardButtonData("Send Reminder", fmt.Sprintf("remind_%d", user.From.ID))
++		keyboard.InlineKeyboard[1] = append([]api.InlineKeyboardButton{newButton}, keyboard.InlineKeyboard[1]...)
++	}
+ 	utils.EditMessageWithKeyboard(bot.API, *bot.Config.AdminChatId, user.JoinRequestMessageID,
+ 		fmt.Sprintf(AdminJoinRequestMsg, userString, user.From.ID, user.JoinReason), &keyboard)
+ 
+@@ -27,12 +31,24 @@
+ 
+ // HandleJoinRequest initiates the join approval flow by sending the entry message and admin notification.
+ func (bot *Bot) HandleJoinRequest(request *api.ChatJoinRequest) {
++	// Check if user already has a pending request
++	if existingUser := bot.GetPendingUser(request.From.ID); existingUser != nil {
++		utils.SendMessage(bot.API, request.From.ID, 0,
++			"You have already requested to join. Please send a single message as your join reason.")
++		return
++	}
++
+ 	utils.SendMessage(bot.API, request.From.ID, 0, bot.Config.EntryMessage)
+ 	userString := utils.BuildUserString(&request.From)
+ 
++	keyboard := utils.NewApprovalKeyboard(request.From.ID)
++	if bot.Config.ReminderMessage != "" {
++		newButton := api.NewInlineKeyboardButtonData("Send Reminder", fmt.Sprintf("remind_%d", request.From.ID))
++		keyboard.InlineKeyboard[1] = append([]api.InlineKeyboardButton{newButton}, keyboard.InlineKeyboard[1]...)
++	}
+ 	m := api.NewMessage(*bot.Config.AdminChatId,
+ 		fmt.Sprintf(AdminJoinRequestMsg, userString, request.From.ID, "(awaiting user response)"))
+-	m.ReplyMarkup = utils.NewApprovalKeyboard(request.From.ID)
++	m.ReplyMarkup = keyboard
+ 	m.ParseMode = api.ModeHTML
+ 	m.LinkPreviewOptions = api.LinkPreviewOptions{IsDisabled: true}
+ 	if topic := *bot.Config.AdminChatTopicId; topic != 0 {
+--- a/pkg/utils/utils.go
++++ b/pkg/utils/utils.go
+@@ -38,7 +38,7 @@
+ func NewApprovalKeyboard(userID int64) api.InlineKeyboardMarkup {
+ 	approveBtn := api.NewInlineKeyboardButtonData("Approve", fmt.Sprintf("approve_%d", userID))
+ 	declineBtn := api.NewInlineKeyboardButtonData("Decline", fmt.Sprintf("decline_%d", userID))
+-	banBtn := api.NewInlineKeyboardButtonData("Ban (24h)", fmt.Sprintf("ban_%d", userID))
++	banBtn := api.NewInlineKeyboardButtonData("⚠️ Ban (24h)aaa", fmt.Sprintf("ban_%d", userID))
+ 	return api.NewInlineKeyboardMarkup(
+ 		[]api.InlineKeyboardButton{approveBtn, declineBtn},
+ 		[]api.InlineKeyboardButton{banBtn},
diff --git a/patches/0004-callbacks.go.patch b/patches/0004-callbacks.go.patch
new file mode 100644
index 0000000..d71db9e
--- /dev/null
+++ b/patches/0004-callbacks.go.patch
@@ -0,0 +1,152 @@
+--- a/handlers/callbacks.go
++++ b//handlers/callbacks.go
+@@ -6,7 +6,7 @@
+ 	"strings"
+ 	"time"
+ 
+-	utils "git.zio.sh/astra/telegram-join-approval-bot/pkg/utils"
++	utils "git.zio.sh/astra/telegram-join-approval-nuzzles/pkg/utils"
+ 	api "github.com/OvyFlash/telegram-bot-api"
+ )
+ 
+@@ -39,7 +39,6 @@
+ 		bot.DeletePendingUser(args)
+ 	case "decline":
+ 		bot.handleDeclineRequest(query, user, userString, adminUserString)
+-		bot.DeletePendingUser(args)
+ 	case "ban":
+ 		bot.showBanConfirmation(query, user)
+ 		bot.API.Request(api.NewCallback(query.ID, ""))
+@@ -47,6 +46,19 @@
+ 	case "banc":
+ 		bot.handleBanRequest(query, user, userString, adminUserString)
+ 		bot.DeletePendingUser(args)
++	case "remind":
++		bot.sendReminder(query, user, userString, adminUserString)
++		bot.API.Request(api.NewCallback(query.ID, "Reminder sent!"))
++	case "cannedrespsel":
++		parts := strings.Split(query.Data, "_")
++		if len(parts) >= 3 {
++			var respIdx int
++			fmt.Sscanf(parts[2], "%d", &respIdx)
++			bot.sendCannedResponse(query, user, respIdx)
++		}
++		bot.DeletePendingUser(args)
++		bot.API.Request(api.NewCallback(query.ID, ""))
++		return
+ 	}
+ 
+ 	if bot.Config.DeleteRequestAfterDecision {
+@@ -54,6 +66,22 @@
+ 	}
+ }
+ 
++func (bot *Bot) sendReminder(query *api.CallbackQuery, user *ExtendedChatJoinRequest, userString, adminUserString string) {
++	utils.SendMessage(bot.API, user.From.ID, 0, bot.Config.ReminderMessage)
++
++	// Edit admin message to show reminder was sent
++	messageText := fmt.Sprintf(AdminJoinRequestMsg, userString, user.From.ID, user.JoinReason)
++	messageText += fmt.Sprintf("\n\n<b>Reminder sent by</b>: %s\n<b>Reminder sent at</b>: %s",
++		adminUserString, time.Now().Format("2006-01-02 15:04:05"))
++
++	keyboard := utils.NewApprovalKeyboard(user.From.ID)
++
++	edit := api.NewEditMessageText(query.Message.Chat.ID, query.Message.MessageID, messageText)
++	edit.ParseMode = api.ModeHTML
++	edit.ReplyMarkup = &keyboard
++	bot.API.Send(edit)
++}
++
+ // handleApproveRequest approves a join request and sends an approval callback.
+ func (bot *Bot) handleApproveRequest(query *api.CallbackQuery, user *ExtendedChatJoinRequest, userString, adminUserString string) {
+ 	r := api.ApproveChatJoinRequestConfig{
+@@ -94,14 +122,39 @@
+ 		return
+ 	}
+ 
+-	utils.EditMessage(bot.API, query.Message.Chat.ID, query.Message.MessageID,
+-		fmt.Sprintf(AdminDeclinedMsg,
+-			userString, user.From.ID, user.JoinReason, adminUserString,
+-			time.Now().Format("2006-01-02 15:04:05"),
+-			defaultReason,
+-		),
++	messageText := fmt.Sprintf(AdminDeclinedMsg,
++		userString, user.From.ID, user.JoinReason, adminUserString,
++		time.Now().Format("2006-01-02 15:04:05"),
++		defaultReason,
+ 	)
+ 
++	edit := api.NewEditMessageText(query.Message.Chat.ID, query.Message.MessageID, messageText)
++	edit.ParseMode = api.ModeHTML
++	edit.Entities = query.Message.Entities
++
++	if len(bot.Config.CannedDeclineResponses) > 0 {
++		var rows [][]api.InlineKeyboardButton
++		for i, response := range bot.Config.CannedDeclineResponses {
++			// Clean up the response text for button display
++			snippet := strings.TrimSpace(response)
++			snippet = strings.ReplaceAll(snippet, "\n", " ")
++			// Remove multiple consecutive spaces
++			for strings.Contains(snippet, "  ") {
++				snippet = strings.ReplaceAll(snippet, "  ", " ")
++			}
++			// Truncate to 30 chars for button text
++			if len(snippet) > 30 {
++				snippet = snippet[:30] + "..."
++			}
++			btn := api.NewInlineKeyboardButtonData(snippet, fmt.Sprintf("cannedrespsel_%d_%d", user.From.ID, i))
++			rows = append(rows, []api.InlineKeyboardButton{btn})
++		}
++		keyboard := api.NewInlineKeyboardMarkup(rows...)
++		edit.ReplyMarkup = &keyboard
++	}
++
++	bot.API.Send(edit)
++
+ 	bot.API.Request(api.NewCallback(query.ID, "Join request declined."))
+ }
+ 
+@@ -176,12 +229,14 @@
+ 	userID, username, joinReason, declinedBy, declinedAt := utils.GetInfoFromMsg(repliedMsg.Text)
+ 
+ 	reason := utils.EscapeHTML(update.Message.Text)
+-	if strings.HasPrefix(update.Message.Text, "+") {
+-		reason = utils.EscapeHTML(update.Message.Text[1:])
++	if !strings.HasPrefix(update.Message.Text, "/") {
++		reason = utils.EscapeHTML(update.Message.Text)
+ 		utils.SendMessage(bot.API, userID, 0,
+ 			fmt.Sprintf("Your join request was declined for the following reason:\n\n%s", reason))
+ 	}
+ 
++	reason = strings.TrimPrefix(reason, "/")
++
+ 	utils.EditMessage(bot.API, update.Message.Chat.ID, repliedMsg.MessageID,
+ 		fmt.Sprintf(AdminDeclinedMsg, username, userID, joinReason, declinedBy, declinedAt, reason))
+ 
+@@ -189,6 +244,26 @@
+ 	bot.API.Send(api.NewDeleteMessage(update.Message.Chat.ID, update.Message.MessageID))
+ }
+ 
++// sendCannedResponse sends a canned decline response to the declined user.
++func (bot *Bot) sendCannedResponse(query *api.CallbackQuery, user *ExtendedChatJoinRequest, respIdx int) {
++	if respIdx < 0 || respIdx >= len(bot.Config.CannedDeclineResponses) {
++		return
++	}
++
++	reason := utils.EscapeHTML(bot.Config.CannedDeclineResponses[respIdx])
++	utils.SendMessage(bot.API, user.From.ID, 0,
++		fmt.Sprintf("Your join request was declined for the following reason:\n\n%s", reason))
++
++	// Extract user info from original message and reformat with the canned response
++	userID, username, joinReason, declinedBy, declinedAt := utils.GetInfoFromMsg(query.Message.Text)
++
++	edit := api.NewEditMessageText(query.Message.Chat.ID, query.Message.MessageID,
++		fmt.Sprintf(AdminDeclinedMsg, username, userID, joinReason, declinedBy, declinedAt, reason))
++	edit.ParseMode = api.ModeHTML
++	edit.Entities = query.Message.Entities
++	bot.API.Send(edit)
++}
++
+ // parseCallbackData parses the action and user ID from a callback query's data string.
+ func parseCallbackData(data string) (action string, userID int64, err error) {
+ 	normalized := strings.Join(strings.Split(data, "_"), " ")
diff --git a/pkg/utils/utils.go b/pkg/utils/utils.go
index c18a452..e0b4ebe 100644
--- a/pkg/utils/utils.go
+++ b/pkg/utils/utils.go
@@ -38,7 +38,7 @@ func EscapeHTML(s string) string {
 func NewApprovalKeyboard(userID int64) api.InlineKeyboardMarkup {
 	approveBtn := api.NewInlineKeyboardButtonData("Approve", fmt.Sprintf("approve_%d", userID))
 	declineBtn := api.NewInlineKeyboardButtonData("Decline", fmt.Sprintf("decline_%d", userID))
-	banBtn := api.NewInlineKeyboardButtonData("⚠️ Ban (24h)", fmt.Sprintf("ban_%d", userID))
+	banBtn := api.NewInlineKeyboardButtonData("⚠️ Ban (24h)aaa", fmt.Sprintf("ban_%d", userID))
 	return api.NewInlineKeyboardMarkup(
 		[]api.InlineKeyboardButton{approveBtn, declineBtn},
 		[]api.InlineKeyboardButton{banBtn},
diff --git a/scripts/sync.sh b/scripts/sync.sh
index ffcc7ae..77a31c2 100755
--- a/scripts/sync.sh
+++ b/scripts/sync.sh
@@ -15,7 +15,7 @@ SCRIPT_DIR="$(cd "$(dirname "${BASH_SOURCE[0]}")" && pwd)"
 ROOT_DIR="$(cd "$SCRIPT_DIR/.." && pwd)"
 
 SUBMODULE_DIR="$ROOT_DIR/telegram-join-approval-bot"
-PATCH_FILE="$ROOT_DIR/patches/0001-nuzzles.patch"
+PATCH_FILE="$ROOT_DIR/patches/0003-nuzzles.patch"
 
 # ── 1. Ensure submodule is initialised ────────────────────────────────────────
 echo "→ Updating submodule..."
diff --git a/telegram-join-approval-bot b/telegram-join-approval-bot
index 98e6a4a..f3d290d 160000
--- a/telegram-join-approval-bot
+++ b/telegram-join-approval-bot
@@ -1 +1 @@
-Subproject commit 98e6a4a100cb350cadc0a074894bb2fb0b0c9394
+Subproject commit f3d290d6d76cc03228d870bef9bdef7297e647f1
diff --git a/telegram-join-approval-nuzzles b/telegram-join-approval-nuzzles
new file mode 160000
index 0000000..334fe2b
--- /dev/null
+++ b/telegram-join-approval-nuzzles
@@ -0,0 +1 @@
+Subproject commit 334fe2bf8f84228ef0e0bfabb0fd4173a29ebb62