tgsupportbot/config.yaml.example
2026-06-30 15:53:08 +01:00

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# Telegram bot token
bot_token: "BOT_TOKEN_HERE"
# Database path (JSON file)
database: "./instance.json"
# ID of support bot group where messages will go
target_group: -12345678
message_thread_id: 1
# Message shown to users when they /start the bot (HTML)
welcome_text: |
<b>Thank you for contacting support for Sample Project</b>.
Please state clearly what you would like help with.
# Message shown when user writes a message to bot (HTML)
reply_text: |
Thank you for contacting us, we will reply to your message shortly.
# How often to send reminders for unanswered messages, in minutes (default: 360)
# reminder_interval_minutes: 360
# Quiet hours: suppress reminders between these hours (24h clock).
# At the end of quiet hours, one batch message is sent with links to all pending messages.
# quiet_hours_start: 0
# quiet_hours_end: 6