Update support links (#977)
* Add the new zendesk feedback form URL * Dont wrap handle or display name in the drawer * Add help link * Tune drawer footer layout * Type fixes * make helpdesk urls more composable for future * fix typo --------- Co-authored-by: Ansh Nanda <anshnanda10@gmail.com>zio/stable
parent
3a6073abb8
commit
d442b1cd4c
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@ -79,6 +79,7 @@ interface TrackPropertiesMap {
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// MENU events
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'Menu:ItemClicked': {url: string}
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'Menu:FeedbackClicked': {}
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'Menu:HelpClicked': {}
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// MOBILE SHELL events
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'MobileShell:MyProfileButtonPressed': {}
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'MobileShell:HomeButtonPressed': {}
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@ -1,5 +1,23 @@
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export const FEEDBACK_FORM_URL =
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'https://docs.google.com/forms/d/e/1FAIpQLSdavFRXTdB6tRobaFrRR2A1gv3b-IBHwQkBmNZTRpoqmcrPrQ/viewform?usp=sf_link'
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const HELP_DESK_LANG = 'en-us'
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export const HELP_DESK_URL = `https://blueskyweb.zendesk.com/hc/${HELP_DESK_LANG}`
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const BASE_FEEDBACK_FORM_URL = `${HELP_DESK_URL}/requests/new`
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export function FEEDBACK_FORM_URL({
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email,
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handle,
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}: {
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email?: string
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handle?: string
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}): string {
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let str = BASE_FEEDBACK_FORM_URL
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if (email) {
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str += `?tf_anonymous_requester_email=${encodeURIComponent(email)}`
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if (handle) {
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str += `&tf_17205412673421=${encodeURIComponent(handle)}`
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}
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}
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return str
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}
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export const MAX_DISPLAY_NAME = 64
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export const MAX_DESCRIPTION = 256
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@ -16,7 +16,7 @@ import {
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FontAwesomeIconStyle,
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} from '@fortawesome/react-native-fontawesome'
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import {s, colors} from 'lib/styles'
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import {FEEDBACK_FORM_URL} from 'lib/constants'
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import {FEEDBACK_FORM_URL, HELP_DESK_URL} from 'lib/constants'
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import {useStores} from 'state/index'
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import {
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HomeIcon,
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@ -116,8 +116,19 @@ export const DrawerContent = observer(() => {
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const onPressFeedback = React.useCallback(() => {
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track('Menu:FeedbackClicked')
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Linking.openURL(FEEDBACK_FORM_URL)
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Linking.openURL(
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FEEDBACK_FORM_URL({
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email: store.session.currentSession?.email,
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handle: store.session.currentSession?.handle,
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}),
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)
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}, [track, store.session.currentSession])
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const onPressHelp = React.useCallback(() => {
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track('Menu:HelpClicked')
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Linking.openURL(HELP_DESK_URL)
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}, [track])
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// rendering
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// =
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@ -138,10 +149,14 @@ export const DrawerContent = observer(() => {
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<UserAvatar size={80} avatar={store.me.avatar} />
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<Text
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type="title-lg"
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style={[pal.text, s.bold, styles.profileCardDisplayName]}>
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style={[pal.text, s.bold, styles.profileCardDisplayName]}
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numberOfLines={1}>
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{store.me.displayName || store.me.handle}
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</Text>
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<Text type="2xl" style={[pal.textLight, styles.profileCardHandle]}>
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<Text
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type="2xl"
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style={[pal.textLight, styles.profileCardHandle]}
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numberOfLines={1}>
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@{store.me.handle}
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</Text>
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<Text
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@ -299,7 +314,7 @@ export const DrawerContent = observer(() => {
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<TouchableOpacity
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accessibilityRole="link"
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accessibilityLabel="Send feedback"
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accessibilityHint="Opens Google Forms feedback link"
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accessibilityHint=""
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onPress={onPressFeedback}
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style={[
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styles.footerBtn,
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@ -310,13 +325,23 @@ export const DrawerContent = observer(() => {
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]}>
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<FontAwesomeIcon
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style={pal.link as FontAwesomeIconStyle}
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size={19}
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size={18}
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icon={['far', 'message']}
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/>
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<Text type="2xl-medium" style={[pal.link, s.pl10]}>
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<Text type="lg-medium" style={[pal.link, s.pl10]}>
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Feedback
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</Text>
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</TouchableOpacity>
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<TouchableOpacity
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accessibilityRole="link"
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accessibilityLabel="Send feedback"
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accessibilityHint=""
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onPress={onPressHelp}
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style={[styles.footerBtn]}>
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<Text type="lg-medium" style={[pal.link, s.pl10]}>
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Help
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</Text>
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</TouchableOpacity>
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</View>
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</SafeAreaView>
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</View>
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@ -495,8 +520,8 @@ const styles = StyleSheet.create({
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footer: {
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flexDirection: 'row',
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justifyContent: 'space-between',
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paddingRight: 30,
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gap: 8,
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paddingRight: 20,
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paddingTop: 20,
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paddingLeft: 20,
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},
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@ -507,7 +532,7 @@ const styles = StyleSheet.create({
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borderRadius: 25,
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},
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footerBtnFeedback: {
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paddingHorizontal: 24,
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paddingHorizontal: 20,
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},
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footerBtnFeedbackLight: {
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backgroundColor: '#DDEFFF',
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@ -6,7 +6,7 @@ import {usePalette} from 'lib/hooks/usePalette'
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import {DesktopSearch} from './Search'
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import {Text} from 'view/com/util/text/Text'
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import {TextLink} from 'view/com/util/Link'
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import {FEEDBACK_FORM_URL} from 'lib/constants'
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import {FEEDBACK_FORM_URL, HELP_DESK_URL} from 'lib/constants'
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import {s} from 'lib/styles'
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import {useStores} from 'state/index'
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import {pluralize} from 'lib/strings/helpers'
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@ -37,7 +37,10 @@ export const DesktopRightNav = observer(function DesktopRightNav() {
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<TextLink
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type="md"
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style={pal.link}
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href={FEEDBACK_FORM_URL}
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href={FEEDBACK_FORM_URL({
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email: store.session.currentSession?.email,
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handle: store.session.currentSession?.handle,
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})}
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text="Send feedback"
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/>
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<Text type="md" style={pal.textLight}>
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@ -47,7 +50,7 @@ export const DesktopRightNav = observer(function DesktopRightNav() {
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type="md"
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style={pal.link}
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href="https://blueskyweb.xyz/support/privacy-policy"
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text="Privacy Policy"
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text="Privacy"
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/>
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<Text type="md" style={pal.textLight}>
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·
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@ -58,6 +61,15 @@ export const DesktopRightNav = observer(function DesktopRightNav() {
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href="https://blueskyweb.xyz/support/tos"
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text="Terms"
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/>
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<Text type="md" style={pal.textLight}>
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·
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</Text>
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<TextLink
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type="md"
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style={pal.link}
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href={HELP_DESK_URL}
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text="Help"
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/>
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</View>
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</View>
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<InviteCodes />
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